Frequently Asked Questions
Everything you need to know about your gaming gear and orders.
How long does shipping take within the UAE?
We offer fast shipping across the UAE. Orders placed before 2 PM are typically delivered within 24 to 48 hours, excluding public holidays.
Do you provide a warranty on gaming consoles and peripherals?
Yes, all our electronic products and gaming consoles come with a standard 1-year manufacturer warranty. Specific terms may vary by brand.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders within the United Arab Emirates.
Can I return a product if I change my mind?
You can return unopened and unused items in their original packaging within 7 days of delivery. Please note that software and digital codes are non-refundable.
Are all the products on Arabgamers.ae authentic?
Absolutely. We only source original products directly from authorized distributors and manufacturers to ensure 100% authenticity for our gaming community.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment's progress in real-time.