Returns & Exchanges
At Arabgamers.ae, we want you to be fully satisfied with your gaming gear, which is why we offer a 7-day return policy for items in their original, unopened packaging. If your electronics arrive defective or incorrect, we provide a seamless exchange process to get you back in the game.
Initiate Your Request
Contact our support team via email or WhatsApp within 7 days of delivery, providing your order number and a clear photo of the item's condition.
Verification & Approval
Our technical team will review your request to ensure the product meets our return criteria, such as intact serial numbers and original seals.
Schedule a Pickup
Once approved, we will coordinate with our courier partners to collect the item from your doorstep at a time convenient for you.
Refund or Replacement
After inspecting the returned unit, we will either ship out a replacement immediately or process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing